FAQs

Please select the quantity that you would like, then select the flavour you would like in your box.

If you would like to order a mixed box, please select that option and then type in the text box, the flavours you would like.

You cannot choose the number of each flavour in each box as they are split equally.

Yes, parking is available outside our premises

Yes we do

These are perishable goods, so we do not accept returns.

In the unlikely event that there is an issue with the order. Please take photos and we will advise a solution.

Yes, this has be communicated by the Customer at least 24 hours before our dispatch dates.

That really depends on what product you select.

Currently we sell patties in boxes of 6, 12, and 24.

But Cocktail patties come in boxes of 50.

Yes, you can customise your order.

For 24 patties, you can choose up to 4 flavours in a box.

For 18 patties, you can choose up to 3 flavours in a box.

For 12 patties, you can choose up to 2 flavours in a box.

For the cocktail Patties, you can choose up to 2 flavours in a box.

Yes, all our meat and chicken options are halal.

We offer delivery anywhere in mainland UK 📦.

Certain parts of Scotland are outside the 24-hour courier proximity, and unfortunately, we're unable to deliver there. We don't currently deliver to Northern Ireland or any of the Channel Islands.

But we hope to be able to deliver here in the future!

Our packaging has been designed to ensure the patties stay safe and insulated up until 48 hours on the day of delivery before needing to be refrigerated.

Here is a link showcasing our packaging process Click Here

At least 24 hours before dispatch, you will receive a tracking number:

With this tracking number, you will be able to track your order via this link.

Track your Item | Royal Mail Group Ltd

Nope, no need to wait around Since our Patties are insulated, our delivery partners will leave your package at your door - a signature isn't needed. Patties are packed with ice packs and insulation to keep them cool until you get home. 

You can always add special instructions to the second address line (like a gate code). If you have special requirements or concerns about your delivery, drop our customer support team a line and they'll do their best to help 🙂.

Yes, there is, and for good reason.

Orders placed before Monday 11 pm will be dispatched on Tuesday.

Orders placed after Monday 11pm but before Tuesday 1 pm will be dispatched for Thursday and arrive the next day.

This excludes:

• Sundays: Standard letters/parcels are not delivered, though some tracked parcel deliveries may occur in specific areas.
• Bank/Public Holidays: No collections or deliveries.
• Christmas Day, Boxing Day, New Year's Day: No service.
• Good Friday & Easter Monday: No service.